Version: October 19, 2026. Effective date: November 10, 2026
Operator and agreement
Calozi is operated by Cahier Digital Inc. ("we," "us," "our"). Our mailing address is 111-686 Grande Allée Est, Québec, QC G1R 2K5, Canada. Contact: support@calozi.app.
These terms govern the Calozi app and related services. By accepting these terms, you agree to them. If you disagree, do not use the service. Our Privacy Policy explains our data practices. Agreement to these terms does not replace separate consent required for sensitive information or optional processing.
Calozi's initial store availability is limited to the United States and Canada. Availability of English, French or Spanish website text does not mean the app is offered in other countries.
Eligibility and accounts
You must be at least 18 years old and legally able to agree to these terms to use Calozi. People under 18 may not use the service, including with parental or guardian permission.
Keep your sign-in methods secure and notify us of suspected unauthorized access. Accounts without an email still have a unique identifier. Losing an account's session may prevent recovery of its tracking data. Restoring a store purchase does not necessarily recover another Calozi account's tracking data.
Wellness information and estimates
Calozi helps you record meals, water, exercise, weight, goals and progress. It provides general wellness information, including nutrition estimates, suggested goals and exercise-energy calculations. Calozi is not a medical device and does not diagnose, treat, cure or prevent disease. Its information is not medical advice or a substitute for professional care.
AI results, food records, portions and calculations can be incomplete or wrong. Review and correct estimates before saving or relying on them. Do not use Calozi to determine allergen safety or make medication or treatment decisions. Consult a qualified professional about diet, exercise, pregnancy, medical conditions or eating-disorder concerns. We do not guarantee weight loss or any particular outcome.
Membership, trials and payment
Food and exercise logging, progress photos and AI analysis require a verified active trial or paid subscription. Home, Profile and Progress browsing and designated settings remain available without membership, including basic profile and nutrition-goal settings, weight recording/history, support, legal information, purchase management and account deletion. These utilities do not provide a free membership or free AI allowance.
Available plans, localized prices, billing periods and applicable taxes are shown before purchase. Apple or Google processes purchases on supported store platforms. Availability and offers may differ by platform and plan.
A three-day free trial is offered only when the selected store product offers it and the store confirms eligibility. Not every plan or account qualifies. Unless canceled within the store's cancellation deadline, the trial converts to the subscription at the price disclosed at checkout. Subscriptions automatically renew unless canceled under store rules. Your purchase confirmation and store account show renewal dates and cancellation deadlines.
Manage or cancel through the purchasing store account; Calozi provides a subscription-management control in account settings. Restore Purchases is available in subscription/account controls. Deleting Calozi, deleting your account or contacting support does not cancel a store subscription.
Cancellation normally stops renewal, with access continuing until the verified entitlement ends, subject to store trial, refund and revocation rules. Refund requests are handled through the purchasing store and applicable law. Nothing here limits mandatory refund or consumer rights. Price changes follow applicable store notice and consent rules.
Expiry does not itself delete your tracking data. Connectivity or verification failures can temporarily prevent protected access; retry verification, restore purchases or contact support.
AI and availability
With your permission, Calozi sends content needed for requested AI features to its AI provider as described in the Privacy Policy. You may decline AI processing. Manual logging remains available to entitled members when AI is unavailable.
Analysis may be unavailable temporarily or subject to disclosed usage limits and technical abuse controls. We do not promise unlimited scans. Material plan allowances must be disclosed before purchase. We may maintain or update the service, subject to applicable consumer protections.
Your content and acceptable use
You retain your rights in submitted content. You permit us to store, copy, process and transmit it as needed to provide, secure and support the service, consistent with your choices and the Privacy Policy. This does not authorize publication of your tracking data or advertising use of your photos.
Submit only content you are entitled to use. Do not submit unlawful content, infringe others' privacy, bypass payment/access controls, interfere with the service, obtain others' data or automate requests abusively. Calozi's software and branding and third-party food records remain subject to their owners' rights and applicable licenses.
Our permission to process your content is limited to the service purposes above and is subject to your privacy rights and our retention and deletion obligations. These terms do not grant a general license to publish your private content, use it in advertisements, or train general-purpose AI models. Provider handling of requested AI submissions is described in the Privacy Policy.
Third-party services
Store checkout, Apple Health and other linked services may have their own terms and privacy practices. Review those terms before using them. Their availability and operation may change independently of Calozi. This does not remove Cahier Digital Inc.'s responsibility for its own service, its handling of personal information, or obligations that applicable law places on it.
Data, recovery and deletion
Cloud recovery depends on successful synchronization and access to the correct account. Check backup status and retain copies of information important to you. Our Privacy Policy explains data handling and your choices.
You may initiate account deletion without a subscription. See Account and Data Deletion. Deletion does not cancel store subscriptions, remove independently retained store records or erase exported/shared copies. Previously exported Apple Health entries may require removal through Apple Health.
Suspension and ending use
You may stop using Calozi at any time. We may restrict access when reasonably necessary to address material violations, unlawful use, fraud or security threats. Where practical and lawful, we will explain the reason and allow you to contact us about an error. This does not remove mandatory consumer rights or automatically cancel a store subscription.
Disclaimers and liability
Calozi provides estimates and general wellness tools. We do not promise uninterrupted or error-free operation, completely accurate estimates, or any particular health or weight outcome. This does not remove our obligations under applicable law.
Nothing in these terms excludes mandatory warranties, refunds, consumer rights, privacy rights or remedies that cannot lawfully be excluded. Nothing excludes or limits liability for bodily or moral injury, intentional misconduct, gross negligence, or any other liability that applicable law does not allow us to exclude or limit.
The following liability cap and exclusion of damages do not apply to consumers in Quebec or wherever prohibited by applicable law.
Where legally permitted, Cahier Digital Inc.'s total aggregate liability to you arising from or relating to Calozi or these terms is limited to the total subscription fees you paid for Calozi before the event giving rise to the claim. Subject to the exceptions above, and only where legally permitted, we exclude liability for indirect, incidental, special or consequential losses, including lost profits or lost data.
These limits do not cap mandatory refunds, statutory compensation or other remedies that applicable law protects. These contractual limits apply only where enforceable.
Applicable law and store license
These terms are governed by the laws of Quebec and the federal laws of Canada applicable there. This choice does not deprive you of mandatory protections provided by the laws that apply where you live.
Disputes may be brought before a court with jurisdiction under applicable law. Nothing requires a consumer to bring a claim exclusively in Quebec, prevents an eligible small-claims proceeding, requires arbitration, or waives participation in a class action. You may contact support@calozi.app to seek a resolution, but doing so is not a prerequisite to exercising legal rights or meeting a legal deadline.
For App Store users, Apple's Standard Licensed Application EULA also applies where applicable. Apple/Google purchase and platform terms govern their respective services. These service terms do not replace those agreements.
Language and interpretation
English, French and Spanish versions are intended to describe the same terms. We will provide the French version and obtain any language choice required by applicable law. No clause makes English automatically prevail over rights protected by Quebec law. Where applicable law prescribes how a difference between versions is interpreted, that rule applies.
If a provision cannot lawfully be enforced, it applies only to the extent permitted by law or is severed if necessary; the rest of these terms continues to apply where legally possible. A failure to enforce a provision on one occasion does not waive the right to enforce it later. Neither rule validates a prohibited provision or reduces mandatory consumer rights.
Changes and contact
We will update the effective date and provide appropriate notice of material changes, seeking agreement where required. Changes do not remove rights protected by law.
Contact: support@calozi.app. Mailing address: Cahier Digital Inc., 111-686 Grande Allée Est, Québec, QC G1R 2K5, Canada.